Privacy policy

GROOVE CELLO ACADEMY - PRIVACY POLICY

Effective Date: October 22, 2025

This Privacy Policy explains how Groove Cello Academy ("we," "us," or "our") collects, uses, and protects your personal information.

1. Information We Collect

When you register for free training, we collect:

  • Name

  • Email address

  • Phone number

  • Any additional information you voluntarily provide (e.g., skill level, musical background, questions)

We also automatically collect:

  • IP address and location data

  • Browser type and device information

  • Pages visited and links clicked on our website

  • Email open rates and click-through rates

2. How We Use Your Information

We use your information to:

  • Provide access to requested training and educational materials

  • Send training reminders, class links, and related resources

  • Communicate about upcoming workshops, classes, and Academy offerings

  • Respond to your questions and provide student support

  • Improve our educational content and services

  • Analyze usage patterns and measure the effectiveness of our communications

3. Legal Basis for Processing (for international users)

We process your data based on:

  • Your consent when you register for training

  • Our legitimate business interests in providing educational services and improving our offerings

  • Contractual necessity when you engage with our services

4. Data Sharing and Disclosure

We will never sell your personal information.

We may share your information only in these limited circumstances:

  • Service Providers: We use third-party services (email platforms, video hosting, website hosting) that process data on our behalf. These providers are contractually obligated to protect your data.

  • Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.

  • Business Transfers: If Groove Cello Academy is sold or merged, your information may be transferred to the new owner.

Current third-party services we use include:

  • Email marketing platforms (e.g., Mailchimp, ConvertKit, etc.)

  • Video conferencing (Zoom)

  • Website hosting (Squarespace or similar)

  • Payment processing (for paid memberships)

  • Community platforms (Mighty Networks or similar)

5. Data Retention

We retain your information for as long as:

  • You remain subscribed to our communications

  • Necessary to provide services you've requested

  • Required by law or for legitimate business purposes

You may request deletion of your data at any time (see Section 8).

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Request correction of inaccurate information

  • Deletion: Request deletion of your personal information

  • Opt-Out: Unsubscribe from marketing communications at any time

  • Portability: Request your data in a portable format

  • Objection: Object to certain processing of your data

7. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. How to Exercise Your Rights

To exercise any of the rights listed above, or to ask questions about your data:

  • Email: info @ groovecelloacademy.com

  • Include "Privacy Request" in the subject line

  • We will respond within 30 days

To unsubscribe from emails, click the "unsubscribe" link at the bottom of any email we send.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic and usage

  • Improve user experience

You can control cookies through your browser settings.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. International Users

If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where data protection laws may differ from your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on our website. Your continued use of our services after changes constitutes acceptance.

13. Contact Us

Questions about this Privacy Policy may be directed to:

Groove Cello Academy

Email: info @ groovecelloacademy.com

Website: www.groovecelloacademy.com